Woman and granddaughter kicked out of U.S. hotel at 8:40 p.m. for three-star review
According to the police report obtained by 11Alive, Leger and her daughter had been removed for one reason: “Leger had given the motel a bad review.”
The officer helped them get a room at a nearby Fairfield Hotel.
Leger said she never received a refund for the room from Danny Vyas, the hotel manager and after sending her request to Hotels.com, was declined.
“Unfortunately, we were unable to contact the property and will need to abide by the terms and conditions of the booking which states refunds are not allowed,” reads the website’s response to her request.