Woman and granddaughter kicked out of U.S. hotel at 8:40 p.m. for three-star review

, Woman and granddaughter kicked out of U.S. hotel at 8:40 p.m. for three-star review, Nzuchi Times National News
, Woman and granddaughter kicked out of U.S. hotel at 8:40 p.m. for three-star review, Nzuchi Times National News

According to the police report obtained by 11Alive, Leger and her daughter had been removed for one reason: “Leger had given the motel a bad review.”

The officer helped them get a room at a nearby Fairfield Hotel.

Leger said she never received a refund for the room from Danny Vyas, the hotel manager and after sending her request to Hotels.com, was declined.

“Unfortunately, we were unable to contact the property and will need to abide by the terms and conditions of the booking which states refunds are not allowed,” reads the website’s response to her request.

, Woman and granddaughter kicked out of U.S. hotel at 8:40 p.m. for three-star review, Nzuchi Times National News

It was only after 11Alive contacted the website for comment that they consented to refund Leger, two months after she and her granddaughter were kicked out.

On the 911 call to the dispatcher, Vyaswas heard saying that they were going to refund the two guests because they “reviewed that the room is dirty and the place is rundown.”

He also said that Leger and her daughter initially refused to go, but Leger disputed the allegation, saying that she initially assumed the call was a prank, but left once the police asked her to.